Disclaimer
Last Updated: August 27, 2026
1. General Information Only
The content on primabeam.com, including product descriptions, blog content, comparisons, and customer feedback, is provided for general informational and educational purposes only. It is not medical advice and should not be treated as a substitute for advice from a qualified healthcare professional.
2. Not Medical Devices
PrimaBeam sells consumer red light devices. Our products are not medical devices. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. No statement made by PrimaBeam has been evaluated by the Food and Drug Administration.
If you have a medical condition, or you are considering red light for a specific health concern, speak with your physician before purchasing or using any device.
3. Consult a Professional Before Use
Talk to a doctor before using a PrimaBeam device if any of the following apply to you:
- You are pregnant or nursing
- You have a photosensitive condition, such as lupus or porphyria
- You take photosensitizing medication, including certain antibiotics, retinoids, and acne treatments
- You are being treated for a skin condition, or you have a history of skin cancer
- You have an eye condition, or you have recently had eye surgery
- You are treating a child, or using the device on or near anyone under 18
4. Safe Use
- Do not stare directly into the diodes. Use eye protection where it is supplied, and keep sessions within the times given in the product instructions.
- Follow the distance and duration guidance included with your device. More is not better.
- Stop using the device and seek medical advice if you experience skin irritation, headaches, eye discomfort, or any other adverse reaction.
- Keep devices away from water, and do not use a damaged unit or a damaged power supply.
5. Individual Results Vary
Any experiences described by customers are personal to them. They are not a promise, a guarantee, or a typical result, and nothing on this site should be read as one.
6. Product Information
We work to keep specifications, images, and pricing accurate, but errors and changes happen. PrimaBeam reserves the right to correct any error and to change product information at any time without notice.
7. External Links and Third Party Content
Our site may link to research, articles, or resources we do not control. Those links are provided for convenience. PrimaBeam does not endorse and is not responsible for the content, accuracy, or practices of any third party site.
8. Limitation of Liability
To the fullest extent permitted by law, PrimaBeam is not liable for any loss, injury, or damage arising from the use or misuse of information on this site or of any product purchased through it. Use of our products is at your own risk, and you are responsible for following the instructions provided.
9. Changes to This Disclaimer
We may update this Disclaimer at any time. Updates appear on this page with a revised Last Updated date. Continuing to use the site after a change means you accept the updated version.
10. Contact Information
Store Address: 152 Sky View Road, Elkton Maryland 21921, United States
Store Email: support@primabeam.com
Store Phone: +16673099209
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.