Billing Terms and Conditions
Last Updated: August 27, 2026
This document sets out how billing and payment work at PrimaBeam.
1. Accepted Payment Methods
PrimaBeam accepts:
- Credit and debit cards: Visa, MasterCard, American Express
- PayPal
- Afterpay, where available
- Apple Pay and Google Pay
- Bank transfer, for bulk orders only, please contact us first
All payments are processed in United States Dollars (USD).
2. Payment Processing
- Payment is taken in full at the time you place your order.
- Nothing is processed or shipped until that payment clears.
- If a payment is declined or fails, the order is not confirmed.
3. Pricing and Currency
- Every price shown on primabeam.com is in United States Dollars (USD).
- Prices can change at any time without notice.
- Applicable taxes, duties, or shipping fees are calculated and shown at checkout.
4. Secure Payment Processing
- PrimaBeam uses SSL encryption and established payment gateways to protect your personal and payment information.
- We never store or see your full card details.
5. Refunds and Chargebacks
- Refunds follow our Refund Policy.
- Fraudulent or unauthorized chargebacks are investigated and disputed.
- If something looks wrong on your billing, email us first at support@primabeam.com and we will sort it out quickly.
6. Fraud Prevention
- PrimaBeam may cancel, refuse, or hold any order we suspect is fraudulent or unauthorized.
- We may ask for additional identity verification on high value or flagged transactions.
7. Changes to This Policy
We may update these Billing Terms and Conditions at any time. Changes appear on this page with a revised Last Updated date. Please check back periodically. Continuing to use our website after a change means you accept the updated version.
8. Contact Information
Store Address: 152 Sky View Road, Elkton Maryland 21921, United States
Store Email: support@primabeam.com
Store Phone: +16673099209
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.