About Us

PrimaBeam offers an accessible red light technology experience, taking devices out of clinics and putting them right into the home, without the inflated pricing and without the mystery. The selection is made for consumers who want a straightforward device that becomes an integrated part of their everyday life, whether it is ten minutes every morning, or an evening winding-down routine after a tiring day.

The concept behind the brand was born out of one simple idea. The vast majority of red light devices were either too expensive (as the medical hardware) or too cheap (falling apart in just several months) with no clear information provided to the buyer. PrimaBeam did precisely the opposite. All of the panel, housing, and finish specifications are developed by the brand itself, each device undergoes a thorough checkup prior to shipment and each listing describes what it contains and what each number means. If something is unclear, the site tells it as it is.

The current selection includes six devices – flexible silicone face mask, chin and jawline strap, compact joint wrap, slippers, floor-standing light with adjustable lamp and folding overhead arch for full body use. All of them work on 660nm red + 850nm near infrared, except for face mask and strap which work on 630nm red + 850nm near infrared.

What really matters here is the quality, transparency and good customer service. Free shipping, 30 day return window without any restocking fee and support service answering in human words and not in policy quotes are some of the main advantages. Returning a device should be the easiest thing about using it.

Contact Us

Store Address: 152 Sky View Road, Elkton Maryland 21921, United States
Store Email: support@primabeam.com
Store Phone: +16673099209
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
We do our best to reply to your e-mail within 1–2 business days.